Shipping policy
Last updated: September 30, 2026
Thank you for shopping with Gllakley. Below you'll find everything you need to know about how we process and ship your order.
Handling Time
Orders are processed and prepared for shipment within 1–3 business days after payment is confirmed, regardless of destination. Orders are not processed on weekends or public holidays.
Shipping Cost & Method
We offer free shipping on every order to Australia, Canada, the United States, and the United Kingdom — one flat rate, no minimum purchase required. This is currently our only shipping method at checkout.
Transit Time by Destination
Transit time (once your order has shipped) depends on the destination:
Combined with handling time, most Australian and Canadian orders arrive within 4–8 business days, and most US/UK orders arrive within 6–11 business days of being placed.
Shipping Destinations
We currently ship to addresses within Australia, Canada, the United States, and the United Kingdom. We're not yet able to ship to other countries — if that changes, we'll update this page. Customers outside Australia are responsible for any customs duties, import taxes, or brokerage fees charged by their country on arrival; these are not included in the item price or shipping cost.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update after you receive it.
Packaging
Graphics cards are sensitive electronics — every order ships in reinforced, anti-static packaging designed to protect the card in transit. Please inspect your package for visible damage before signing for delivery where a signature is required.
Incorrect Addresses
Please double-check your shipping address at checkout. Gllakley is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately — we can update the address only before the order has shipped.
Lost or Damaged Shipments
If your order arrives damaged or does not arrive within the estimated delivery window, contact us at contact@gllakley.store with your order number. We'll work with the carrier to resolve the issue and arrange a replacement or refund where appropriate.
Questions?
Reach out anytime at contact@gllakley.store.